Introduction

Detour Mena respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or communicate with us.

By using this website, you agree to the practices described in this policy.

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Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you contact us, submit a form, or communicate with our team, we may collect:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Project details or enquiry information

You are responsible for ensuring that the information you provide is accurate.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website

This information helps us improve website performance and user experience.

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How We Use Your Information

We use the information collected to:

• Respond to enquiries and communication requests
• Evaluate potential project opportunities
• Deliver and manage client engagements
• Improve our website and services
• Maintain internal records
• Comply with legal obligations

We do not sell, rent, or trade personal information to third parties.

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Lawful Basis for Processing

Where applicable under data protection regulations, we process personal information based on:

• Your consent
• The need to perform a contract or take steps before entering into a contract
• Legitimate business interests
• Legal compliance obligations

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Data Sharing

We may share information only in the following situations:

• With trusted service providers who support our operations and are bound by confidentiality obligations
• When required by law or legal authority
• To protect our rights, property, or safety

We ensure that any third party handling personal information maintains appropriate safeguards.

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Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.

When information is no longer required, it is securely deleted or anonymized.

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Data Security

Detour Mena implements appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no online transmission or storage system can be guaranteed to be completely secure.

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Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze website performance.

You may adjust your browser settings to decline cookies. However, some website features may not function properly if cookies are disabled.

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Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details below.

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International Data Transfers

If personal information is transferred outside your country of residence, we take appropriate measures to ensure that such transfers comply with applicable data protection laws.

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Changes to This Policy

Detour Mena reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.

Continued use of the website constitutes acceptance of any updates.

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Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact Detour Mena through the contact information provided on our website.

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